Service policies

Terms of use

Preliminary information—not an official report

Johnson County Scanner summarizes radio traffic and related public-safety information. Calls may be delayed, incomplete, misheard, corrected, combined, or omitted. A map point is an approximate area and must not be treated as a confirmed address, official finding, criminal allegation, or final outcome.

Emergency use

Do not rely on this service for emergencies, evacuation decisions, travel safety, or instructions from public officials. Call 911 for immediate help and follow official agency alerts.

Responsible use

Do not use the service to harass, identify, track, confront, or interfere with people, responders, victims, patients, or locations associated with a call. Do not republish preliminary information as confirmed fact.

Availability and changes

We may correct, remove, delay, or limit information when accuracy, privacy, safety, system health, or legal obligations require it. Features and coverage may change as the service improves.

Privacy

What the service uses

Visitors can browse the free call map without creating an account and may send a sample notification locally to their own device. A supporter purchase securely links membership access to the browser used for checkout. Supporters may also request a short-lived, single-use email link to move access to another device. Only one supporter device may be active at a time; a new sign-in invalidates the previous device's supporter session and turns off its phone-notification subscription. Supporter records may include the email supplied to Stripe, membership status, Stripe customer and subscription references, saved places and approximate radius centers, selected incident types and areas, notification preferences and delivery status, device push-subscription identifiers, sign-in security records, and whether alerts were viewed. When a supporter saves a radius location, the submitted place or address is sent to a map lookup provider to find an approximate center point.

Payments

Stripe processes checkout and billing. Johnson County Scanner does not receive or store full payment-card numbers. Stripe's own privacy terms apply to information submitted during checkout.

Location

The “Near me” button uses your device's approximate location in the browser to move the map. The dashboard does not send that location to Johnson County Scanner. Public call markers are intentionally approximate.

Website traffic

We collect limited first-party traffic measurements such as page views, an anonymous browser identifier, referral source, device category, and approximate city, region, or country supplied by the hosting network. Raw IP addresses are not stored for traffic reporting. These records help us understand usage and are automatically limited to approximately 90 days. Browser “Do Not Track” and Global Privacy Control signals are respected.

Retention and sharing

Account and membership records are kept as needed to provide the service, manage billing, prevent abuse, resolve disputes, and meet legal obligations. We do not sell saved-place or membership information. Service providers may process limited data needed for hosting, payments, and system operation.

Founding Supporter membership

$1 first month, then $4.99 per month

The introductory $1 price applies only to the first month of a new membership. After that, the membership renews automatically at $4.99 each month until canceled. Before payment, Stripe Checkout shows the price, any introductory discount, and billing terms.

What membership includes

Supporters receive the features shown on the account and pricing pages, including expanded current-call access and rolling history. Scanner coverage and individual call completeness are not guaranteed.

One active device

Each membership may be active on one phone, tablet, or browser at a time. Completing a secure email sign-in on another device signs out the previously active device. Phone notifications on the previous device are turned off; enable them on the newly active device if desired. Administrator access is separate from this supporter-device limit.

Canceling

Use “Manage membership” on your account to open Stripe's billing portal. The portal shows when cancellation takes effect and lets you manage the payment method. If you change devices, request a secure sign-in link using the email supplied during checkout; this moves access to the new device. Access changes when Stripe reports that the subscription is no longer active or trialing.

Phone and email alerts are optional and off by default. When enabled, a new incident matching a saved place or a selected incident type and area may be delivered once through each selected channel. Email is limited to eight matching calls per account in a rolling 24-hour period so it remains useful rather than overwhelming; matching calls always remain available in the alert center, and phone notifications are not subject to that email limit. Delivery can be delayed or fail, and scanner-based information remains preliminary. Turn either alert channel off at any time from the account page without deleting your alert choices.

Refunds and billing questions

Billing concerns will be reviewed individually, subject to applicable law and the terms shown at checkout. Send billing questions through the Johnson County Scanner Facebook page.

Corrections & contact

Help us correct preliminary information

Send corrections, privacy concerns, and billing questions through the Johnson County Scanner Facebook page that directed you to this dashboard. Include the approximate time and general location of the call, but do not send medical records, full identification numbers, payment-card details, or other sensitive personal information.

For account or billing help, include the email used during Stripe checkout, but never send payment-card details through Facebook.